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Support Policies and Procedures
Learn more about how the Support team can help you!
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Documentation Center
From API reference to in-depth guides, the Documentation center is here to help
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Amplitude Academy
Education resources to help power your product growth with Amplitude
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Community
A community where you can connect with peers, learn new skills, and level up your analytics practice
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Amplitude Blog
Thought leadership from industry experts
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Partner Portal
Partner Portal Login/Register
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Slack Community
Join Community via Slack!
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Customer Trust Portal
Our commitment to data privacy and security is embedded in every part of our business. Learn more about our security posture and request access to our security documentation
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Resource Library
Learn best practices and discover new strategies for product analytics so you can drive growth for your product
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Product Updates
Visit our Product Updates to view our recent feature releases!
Contact Amplitude Support
Visit our Amplitude Support Offerings Page to learn more about the different Amplitude Technical Support channels available depending on your plan type. Here's an overview of the channels we offer and availability:
| Services | Starter/ Scholarship | Plus | Growth | Enterprise | Premium Success |
| Academy | ✓ |
✓ | ✓ | ✓ | ✓ |
| Community |
✓ |
✓ | ✓ | ✓ | ✓ |
| Documentation Center | ✓ | ✓ | ✓ | ✓ | ✓ |
| Ticket/Email Support | * | ✓ | ✓ | ✓ | ✓ |
| Live Chat | ✓ | ||||
| Personalized Support | ✓ | ||||
| Mission Critical Support | ✓ |
*See Amplitude Support: The Scholarship/Starter plan for more information plan type
Get real time updates about outages and reliability
Current Amplitude System Status: